Cyber Liability & Privacy Protection


Education & Recruitment

Industry Segment

Education & Training

Claim Description

The Insured offers a variety of online accredited education, global mentoring and recruitment services through multiple websites hosted through a provider. In October 2018, the Insured’s hosting term expired. Without a confirmed extension, the Insured’s account was cancelled and the website data was deleted later. On 23 January 2019, the Insured notified Insurers of the Cancellation and Deletion, seeking remediation costs for rectification of the Insured’s lost website data and business interruption loss suffered as a result of the deleted website data.


The Insurer incurred $434,849 in rectification costs

The provision of the claims examples are for illustrative purposes only and should not be seen as an indication as to how any potential claim will be assessed or accepted. Cover for a claim will depend on the specific circumstances around the loss and would be subject to the terms and conditions of the policy concerned.

As with any insurance, cover will be subject to the terms, conditions and exclusions contained in the policy wording. The information contained in this email is general only.  Coverage for claims on the policy will be determined by the insurer, not BizCover for Brokers, and will depend on the specific facts and circumstances involved.

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